Managing, Mapping, and Manipulating Conceptual Knowledge
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Alberto Cañas, David B. Leake and David C. Wilson.
Proceedings of the AAAI-99
Workshop on Exploring Synergies of of Knowledge Management and
Case-Based Reasoning. AAAI Press, Menlo Park, 1999. 5 pages.
Abstract
Effective knowledge management maintains the knowledge assets of an
organization by identifying and capturing useful information in a
usable form, and by supporting refinement and reuse of that
information in service of the organization's goals. A particularly
important asset is the ``internal'' knowledge embodied in the
experiences of task experts that may be lost with shifts in projects
and personnel. Concept Mapping provides a framework for making this
internal knowledge explicit in a visual form that can easily be
examined and shared. However, it does not address how relevant concept
maps can be retrieved or adapted to new problems. CBR is playing an
increasing role in knowledge retrieval and reuse for corporate
memories, and its capabilities are appealing to augment the concept
mapping process. This paper describes ongoing research on a combined
CBR/CMap framework for managing aerospace design knowledge. Its
approach emphasizes interactive capture, access, and application of
knowledge representing different experts' perspectives, and
unobtrusive learning as knowledge is reused.
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